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SYDNEY, Australia
Level 3, 104 Mount St North Sydney

TEL: +61 431 876 065

EMAIL: admin@thetravelindustryhub.com

© 2020 by The Travel Industry Hub


The Travel Industry Hub is a flexible coworking space for travel and tourism professionals in Sydney, Australia. With coworking desks, meeting room hire, event and training spaces and private offices, The Travel Industry Hub has a solution for a business of any size.



The Travel Industry Hub was formed by Richard Taylor, Luke Crawford and Natasha Faithfull. Between us we've worked in inbound tourism, retail and wholesale travel, airlines, travel visas, start-ups and travel technology. We've been based in big offices, small offices, home offices and been 'on the road'.

TTIH has opened its first dedicated travel and tourism industry work, meeting and event space in Sydney. The concept was born from a desire to create workspaces and community for our industries that allow members to work and meet around relevant people, and is launched after surveys and hundreds of conversations around working needs into a new decade. The key messages were affordability, flexibility and community engagement. 


We offer a new way of working. You might be an individual working in isolation at home, a company needing office space and flexibility, a startup needing exposure and industry expertise....or be in a myriad of other situations that require work or meeting space on demand. 

It's free to join as a Community Member, and means you can instantly begin referring to our space as "my office", regardless of whether you're here permanently, occasionally,  or simply use the space as a business address. And your new office contains private offices, dedicated desks, hot desks, meeting rooms and a large conference room for board meetings, launches, training and more. We'll also have a stage and seating area for up to 100 pax that can also act as a blank canvas for one-off events, pop-up shops, industry demos...and whatever else. We'll also be the most affordable coworking option in Sydney, with designs on opening further spaces in other locations later. 

Once you've joined, you'll be kept in touch with events and other goings on, and from there you can book space if and when needed. Around friends. 

Hit 'Join Now' at the top of any page to become a member. And if you're in the mood to learn more about coworking and our vision, take a look at our Industry Coworking page.



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Richard’s travel and tourism story spans more than 20 years, starting on the helpdesk of Travelport in the UK. During a backpacking trip, Richard rejoined the company in Sydney in 2004 on a 3-month contract that led to a decade in technology and sales roles at the company. More recently Richard moved into inbound tourism, as Chief Operating Officer at Equity Travel Group.

Passionate about people and relationships in both industries, Richard will manage TTIH and its future direction by linking people, companies and startups together, whilst ensuring that TTIH becomes a welcoming home where great stuff happens. And that nobody makes any mess.

Richard met his wife Rosie whilst working at Travelport, and they have two energetic young boys.

Co-Founder and Managing Director


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Luke’s career began at United Airlines, leading to Scenic Tours and Travelport. Leaving the corporate world in 2014 to begin a travel technology startup, Luke then launched The Visa Machine, which he continues to run today as a global operation with offices in Sydney, Wellington, Washington DC and London. 

From humble beginnings in a small, windowless CBD office which quickly became too small, the concept of a coworking and meeting hub originates from Luke leasing offices for The Visa Machine whilst trying to plan for expansion, business exposure and staff wellbeing. With a deep love for the travel industry and its people, Luke also wants to provide startup companies with facilities and resources to help them succeed.

He and his wife Jess also met through the industry - of course - and they have three children under the age of four. Who you'd assume will be forced to work in the travel industry ASAP. 




Natasha joined the industry in her native New Zealand, in 2008. After satisfying the travel bug that included a spell in London, she eventually landed in Melbourne and a role with Flight Centre.

With a natural inclination to maximise the customer experience, grow sales and individuals, she was soon responsible for three Victorian travel agencies that prospered under her leadership. In 2016 she took on the challenge of managing multiple cruise agencies across both NSW and ACT.

Today Natasha spends time between Sydney and The Kimberley, assisting in the management of Outback Australian lodges and mentoring new leaders. She is incredibly passionate about building successful organisational cultures and coaching individuals to maximise their business or people growth.

Disappointingly Natasha has yet to marry someone from travel or tourism, to make it a set with Richard and Luke. They are working on fixing this as a priority.